Shipping
All our items are handmade to order. Once the order is complete our items are shipped through Royal Mail. For deliveries within the UK, we utilize the Tracked 48hr service, aiming for delivery within 48 hours. International orders are sent via International Tracked and Signed, an expected delivery time of approximately 3-4 working days. Please note that during peak seasonal periods, delays may occur, so we recommend placing orders well in advance of when they are needed.
Returns
We want you to be happy with your purchase. If you are not satisfied with an item, you can return it for a refund, exchange, or store credit within 30 days of receiving the item. The item must be unused, in its original packaging, and with all original tags attached. Customers are responsible for the cost of return shipping. To initiate a return, please contact us within the 30-day period with your order number and a brief explanation of why you are returning the item. We will provide you with further instructions.